We are organized as a worker-owned cooperative. However, we will not be legally structure as such until May of 2018. We currently operate as a worker-owned cooperative, focusing on consensus building, profit sharing, and community involvement.
It’s our mission — “To mindfully use tech projects and digital strategy for the benefit of people and planet, while simplifying the technology needs and expenses of social entrepreneurs, nonprofits, NGOs, and fellow cooperatives.”
We are happy to recommend other agencies or freelancer who may be a good fit for your project!
We love that they are open source, their mission of democratizing publishing and their values of caring and giving, and for us, working from one platform keeps our scope and expertise focused. The cost is a big part as well, those who we want to help the most are organizations and entrepreneurs get the most out of this budget-friendly platform.
Another popular platform is Drupal, which is made for large projects and requires high level of expertise, driving the costs up. Our scope is specifically designed for organizations that would not benefit from expensive development in Drupal and with other platforms — additionally we use an approach which highly favors outcomes by shifting development budgets into discovery and design.
In various ways, we do one pro-bono web project per web deal signed, Sam volunteers 3 hours a week when in the US, Katy spent 2 years with Americorps, and we are building funds to provide paid time for volunteer work!
We bill projects flat-rate typically between $5k-$40k. Project management, training, and meetings with you are included and free of charge. We bill consulting at varying rates in our areas of expertise – web design, user experience, custom development, content strategy, digital analytics implementation / insight review, and IT advising. Maintenance and ongoing work is billed flat-rate as well.
Projects are billed 50% upon kickoff and 50% at delivery, Net 10 for kickoff and Net 45 for delivery. Support is billed and payment is request at the start of each month for the work rendered in that month.
We encourage engagement in the process and provide a login to our project management platform Trello. Revisions are defined in the cost/contract, and made at set points in the project.
We aim to limit or remove the need for revisions by leveraging a thorough discovery process, competitive analysis, review of other designs to sync our expectations, and advising a strong preference on project outcomes over personal preferences. Design is often subjective, using statistics to measure outcomes puts the focus on return of investment.
Projects are completed in tight cycles; we do pro-bono work in a one-week production cycle and web projects in an eight-week cycle. Kick-off scheduling is done upon project proposal acceptance and is typically within one week.
We do ask you for you to complete pre-kickoff work to ensure a smooth and efficient project, the time on this depends on your current content and the needs. We provide content guides before internal project kickoff and support you in this process quite a bit. This usually take more time than you expect, please set aside 10-50 hours of your time to create the content needed, that we outline and work on together.
During the project, we request 1-3 hours of your time each of the eight weeks, to help ensure a smooth delivery and solid outcomes.
Yes! We design mobile-first, and always pass Google mobile tests. Depending on project scope, we can design special features only relevant to mobile or desktop users.
As for maintenance, we train you to update everything you need and offer free emergency support for life — including plugin updates if there is news of critical security flaws with them.
Absolutely, this is outlined in the contract we send over upon project acceptance.
We like the code editors Atom and Sublime, we sync to servers preferably with SFTP or SSH, and depending on the project we may push updates with Git or from a staging environment. We use Adobe Suite and Affinity Designer. We all use some mix of Linux, Mac, Windows, Chrome OS, iOS, and Droid.
If you require different tech, get in touch and we’ll make some recommendations and provide a guide for you on properly vetting web agencies.